Hello, my order has not arrived yet and it has already been a long time, I really don't understand why and I want an answer or a solution to my problem, thank you
During the COVID-19 Pandemic, there have lack of air freight or cargos for shipping out all over the world, The Shipping Lead time will take 10 to 20days more. However, your parcel had been arrived to your country, and going to release from border within couple days.
https://t.17track.net/en#nums=LK771595488HK. Please feel free to contact us if you still need our support!
Shipping Notice for USA Customers UPDATED 9th Nov., 2025
Due to recent updates in the tariff policy by the U.S. government, shipments from the UK to the USA may incur duties or import taxes, ranging from 20% to 40% of the total value. As a result, we will mark most items at 50% off of the original order value. In order to minimize the import duty charges, we will take steps that we hope will not cause any issues for you.